# agent-powered-customer-support-triage-product Idea: agent-powered customer support triage product ## Agent spine `plan -> build -> test -> verify -> signed-deploy -> observe -> improve` ## Skills - `agent-chain` - `agent-team` - `verifier-builder` - `confidence-ladder` - `damage-control` - `tool-call-tracer` - `experiment-loop` - `tilldone` ## Deploy Only signed factory actions are allowed: - `patch_skill_from_pr` ## Singularity ladder Class 3, Grade 3: `orchestrator-adw` Principle: build the system that builds the system.